Orders over $50Flat $6.99 Shipping Special
Take advantage of this shipping deal while it lasts! Get UPS Ground shipping at the low rate of $6.99 for any order of $50 or more. Valid in contiguous 48 states only. Not valid for PO Boxes. Select shipping method "$6.99 UPS Ground" at checkout (make sure you have $50 or more in your cart first!).
Orders less than $50Real-time shipping rates (the actual charges by the shipping companies based on weight and destination) apply to all orders less than $50.
Use the Shipping Calculator on the Shopping Cart page or at Checkout to see all shipping options. Since the cost is based on weight, all items must first be in your cart for an accurate quote. The calculator displays only one shipping option at a time. To see more, simply select another method and click "Calculate Shipping" again.
When will my order ship?Normally, your package will leave our warehouse the next business day. We try to ship orders placed by 12 noon Pacific time the same business day whenever possible. During warm weather your order may be delayed to avoid extended exposure to high temperatures over the weekend.
You will receive an email with a tracking number the day your order ships. Check your spam filter for this email if you don't receive it.
How long will my order take to arrive?
This depends on your shipping destination and the type of shipping you select at checkout. Read on for more info.
Do you need your candy by a certain date? If so, please tell us under "Special Instructions" at checkout. We'll review the shipping method chosen and, if necessary, expedite processing of your order and/or contact you for shipping upgrade approval. We can also hold packages for shipping at a later date upon request.
Here's a map showing the time in transit for standard UPS Ground shipping:
*UPS transit days start the day after your order ships, and do not include
Saturday or Sunday.Shipping OptionsThe majority of packages are shipped via UPS Ground, but we offer several shipping options, including expedited, all of which you can select for yourself at checkout:
- UPS Ground: 1-6 business days (see map)
- UPS 3 Day: 3 business days
- UPS 2nd Day Air: 2 business days
- UPS Next Day Air: by 1PM the next business day
- USPS Priority Mail: 2-3 days (including Saturday)
- USPS Priority Mail International: 6-10 business days
Want a nitty gritty example? (Or you can
contact us with questions if you don't want to think so hard!) Let's look at an order placed on Monday night going to New York via UPS Ground. Orders placed in the evening normally leave our warehouse in California the next day, in this case on Tuesday. The 5 working days transit time to the East Coast (see map) starts on Wednesday and continues through Thursday, Friday, Monday and Tuesday. Final delivery to the destination in New York is on Tuesday, the last transit day. This is 7 days after the order shipped. If the same order were sent via USPS Priority Mail instead, it would arrive Thursday or Friday of the same week it shipped. UPS 3 Day would also arrive on Friday. UPS 2nd Day Air would arrive on Thursday. UPS Next Day Air would arrive overnight on Wednesday.
UPS vs. USPS Priority Mail
We offer both UPS and USPS Priority Mail. In most cases UPS is recommended, but we do let you choose.
Benefits of UPS: Guaranteed delivery dates and excellent tracking. Best for all but very small packages. We find UPS very reliable!
Benefits of USPS Priority Mail: Only option available for PO Boxes, APO/FPO, Hawaii, Alaska, and international locations. Delivers on Saturday. Only takes 2-3 days to US locations (but not guaranteed). Sometimes cheaper for smaller packages.
PO Boxes, APO/FPO, Hawaii, and Alaska Must select USPS Priority Mail at checkout.
International Shipping
Canadian customers can place orders online with USPS Priority Mail International shipping. APO/FPO customers can also place their order online with regular USPS Priority Mail.
All other international customers need to
contact us for a shipping quote. Please provide the list of products, quantities, and the destination country. Our preferred payment method for international orders is PayPal.
Local Customer Pickup
We are an online-only store and do not have a retail store. Local customers are welcome to pick up orders placed online at our warehouse in Concord, CA.
Select "Local Pickup" as the shipping method at checkout. Please note: the system will still require you to enter a shipping address to complete the order, but we will hold the order at the warehouse.
Call or email before picking up your order to ensure it is ready and that someone will be at the warehouse at the time you plan to pick it up.
Warm Weather Shipping
IMPORTANT: Learn how to protect your order from the heat.
Shipping Questions
We want you to receive your candy on time and in great condition! If you ever have a question about shipping, please
contact us.
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