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Scroll to the bottom of this page to order insulated shippers and ice packs.

In the summer months it can be tricky to ship heat-sensitive candies. Even if the origin and destination addresses are experiencing cooler weather, the candies will likely be exposed to high temperatures en route. Trucks and warehouses can be quite hot even on milder summer days.

While any food product will be affected to some degree by exposure to high temperatures, most of the products we carry are relatively stable. After all, sugar has been used since ancient times to naturally preserve foods! Still, some of our items will melt, such as chocolate, and require extra attention. We've posted a Warm Weather Shipping message below the item description for heat-sensitive items so you'll know which ones are at higher risk.

While we can't guarantee heat-sensitive candies will arrive in perfect shape during summer months (we wish we could control the weather!), there are steps you can take to increase the chances.

Please Note: NaturalCandyStore.com cannot be held responsible for damage to orders caused by exposure to heat during shipping.

Steps You Should Take to Protect Your Order from the Heat

Heat-sensitive items are identified with a Warm Weather Shipping Message in red below the product description. If your order includes one of these items (or any chocolate), or if you have any concerns about the perishability of your order, you should carry out the following steps:

1. We highly recommend you choose an expedited shipping method (3 Day, 2 Day, or Overnight Delivery) at checkout. Please take into consideration the temperature of your location and the fact that ice packs are most effective the first 24 hours.

2. Add an insulated shipping box and ice packs to your order (see the bottom of this page).

3. Ship your order to an air-conditioned office or be home when your package is delivered so it doesn't sit outside in the heat any longer than necessary. Remove your sweets from their shipping box as soon as possible to expose them to the cooler indoor temperature.

Delayed Shipping to Protect Your Sweets

Typically, orders received before noon PST on weekdays are shipped out the same day. However, we may choose to delay shipping to reduce time in transit. For example, if you place an order on Friday morning, and the transit time is 2 days, we will wait until Monday to ship. You will receive the package one day later (Wednesday instead of Tuesday), but your order will remain in our temperature and humidity-controlled warehouse over the weekend instead of a steamy truck or warehouse.

Order Your Insulated Box and Icepacks: